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9 Proven Professional Email Etiquette Pointers

28/2/2021

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​ About the Author: Elizabeth Soos
  • Additional Resources - Introduction to Business Etiquette .  If you don't have time to get an etiquette school let this downloadable help you.
Want to know more about etiquette?  Head back to  auersmont.com.au  There you will learn out of the box etiquette strategies that actually work.
Email today is our letter and postage of the past.  You should always consider your email to be an extension of your business communications and represent you in the best way possible.  Here are 9 proven email etiquette tips to keep you looking business savvy.

1.  Writing informally.  Being informal in writing your email, can be a mistake, especially when you have not met them, or they are a client or superior in rank.  Keep to formalities.
 
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2.  Be specific.  Remember everyone is receiving emails on similar subjects.  Define your subject.  This is the most important line of your email.  Instead of writing: subject – meetings.
You could write: RE:  Meeting on 25th April at Ruby Meeting Rooms

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3.  Not attaching items.  When sending an attachment to your email, remember to do so.  It could be the first item to do when composing an email.  Attach first, then write your letter.  When you have received an email without the attachment, so as not to make them feel bad, you could state “my email must have lost your attachment, please re-send”.

4.  Never use emojis.  Emojis are for friends, family and marketers.  If you are a local or international firm keep well away from attaching a face of any sort.  An emotion for a certain culture may not translate to another in the right way.  
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​5.  Timing of your email.  Keep within work hours of sending emails monday’s send emails after 10am and never after Friday 4pm never weekends or holidays.  Use your scheduler for that.
 
6.  Length of emails.  Short and succinct emails are best.  If they are long, perhaps put it in a pdf and send it as an attachment. The email needs to be short, well set out and free from clichés.
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7.  Use spell check and a grammar checker.  You may be wanting to get an email out quickly, by using grammar or a spell checker will assist in putting together a great email.  Please stay away from it ! In your subject line and paragraphs.  Mainly used for social media rather than your email.

8.  Cc line.  This means carbon copy.  This is to add a recipient who is not directly replying to the email, but needs to be kept in the loop.
 
9.  Bcc line.  This means blind carbon copy.  Any recipient on this line is not visible to any others on the email.
 
What emails should not be used for: 
Gossiping – the internet captures everything and can be used against you.  Debates – use a messaging app rather than an email.  Asap replies – call the person instead of telling them to call you asap!

#auersmont #emailetiquette #netiquette #emails #email #emailing

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7 Hot Café Etiquette Tips You Will Love

28/2/2021

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​About the Author: Elizabeth Soos
  • Additional Resources - Introduction to Dining Etiquette.  If you don't have time to get an etiquette school let this downloadable help you.
Want to know more about etiquette?  Head back to  auersmont.com.au  There you will learn out of the box etiquette strategies that actually work.
​Today, cafés are on the top of many Australians daily or weekly agenda. They will discuss where to get the best coffee, ask for recommendations from friends and family. Research on the web or good food guides. Interest in where the coffee beans are sourced is another subject. Many good cafes won't just choose a certain brand for their café, but also source coffee manufacturers that will provide coffee from growing origins such as Ethiopia, Central South America, and New Guinea and make that a feature of their café.
1.  Savor your espresso the Italian way.... with a glass of water. The glass of sparkling water which often accompanies espresso is to cleanse your palate before, and after, a drink of your espresso. Due to its intensity and concentration, espresso can be a lot for the palate at once, so it is nice to have something to prepare the palate, then cleanse it, even during your cup, and at the very last of the cup.

2.  If you wish to remain long after you receive your coffee to do work, check around you. How busy is the cafe? Good manners and common sense will help you to determine whether you should stay longer. Some cafes are made for you to stay and access their free wifi and facilities, some want you to eat, drink, then leave.
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3.  If you are working via phone or online or talking to friends make sure you use your 'indoor voice' so others are able to hear conversation.

4.  Bring your best manners along with you, even though the café is a very casual establishment. Cafe's tend to be small and what you say and how your behave can be overhead and seen by the café owners, employees and all other customers.

5.  If you are by yourself, choose the smallest table, rather than spreading out and taking up a table and potential earning for the café . 

6.  Stop and think before plugging your electronic gear into the walls of the cafe. First and foremost, not all cafés may welcome your added contribution to their electric bill. Besides, you may not be insured if there is a surge and you certainly don’t want to be responsible for causing one. Cords can be a tripping hazard. If someone trips over any of your ‘office on the go,’ liability may fall onto your shoulders. It's good to ask and find out the cafe's policies in advance of pulling out your cords.
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7.  Cafés are a great place to meet people. Keep a smile with you and don't feel uncomfortable saying “hello” to others, while carrying on with your own day.

See article in: Maura Graber's Etiquipedia.blogspot.com

#auersmont #coffee #cafe #australia #melbourne #etiquette #etiquette tips #etiquetteschool
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7 Actionable Etiquette Tips for Zoom Meetings

28/2/2021

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 About the Author: Elizabeth Soos
  • Additional Resources - Introduction to Business Etiquette .  If you don't have time to get an etiquette school let this downloadable help you.
Want to know more about etiquette?  Head back to  auersmont.com.au  There you will learn out of the box etiquette strategies that actually work.
In the past year the world has been dependent on video conferencing to keep business's running efficiently and putting people health and safety first.  Here are a 7 actionable Zoom tips before you go face to face with your co-workers and boss.

1. Pre-preparation.  Pre-send the day before, any work that needs to be discussed.  On the day prepare yourself and review what will be spoken about during the meeting.  If you are a pen and paper person! have it ready or a word document open to capture points.  If you are presenting, make sure your notes are on-hand or files open that you will be screen sharing, can be quickly presented.

2.  Backgrounds.  There are a few choices that professionals can take.  Zoom has come along way in 2020 and now professionals can choose a background that blanks out the room behind them.  Or a blank wall with few bits of well-placed furniture items.  What is no-go-zone for professionals, is distracting backgrounds such as a bed, an untidy room, used dishes and cups left on bookshelves or tables!

3. Before Appearing.  Minutes before you go online, use the amenities to freshen up.  Never start eating, chewing gum or sucking on lollies, it can be very distracting.  Have a bottle of water and clean glass and be on a couple of minutes early for the meeting.
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​4. Everyone should contribute.  You can add value to online meetings, by allowing everyone the opportunity to talk and express themselves which will show that you are a team player.  To get the meeting flowing and avoid those awkward first few seconds, is by preparing yourself and speaking up early.  By taking ‘active steps’ can display your initiative and that you have the organisations best interest at heart.  
​5.  Contributing at an online meeting.  I teach all my students, to treat online meetings, as though they are going to a meeting in person.  This is the time to show that they treat work in a professional manner.  Having the camera off can be seen as non-contributory to a presentation or group discussion and in fact may lead people to think you are hiding and don’t want to be there. 
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You may have tipped over your coffee or the kids are making ruckus in the background.  Turning the video function off while you are not speaking for 30-40 seconds can help everyone at the meeting stay focused and get back to been seen, as soon as possible.
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​6.  The chat feature function.  The best time to use the chat feature is when the moderator has given the green light or only after the main meeting points have been covered.  Be aware everyone has access to your ‘chat’ so keep it professional and refer only to the meeting in that feature.

7. Meeting reviews and reporting.  If you are the person to write up a review or report, keep the momentum going and have it typed up and sent as soon as you can.

#auersmont #zoom meetings #etiquetteforzoommeetings #etiquette #covid #zoommeeting #online #stayhome #quarantine​
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  • HOME
    • Why Auersmont?
    • The Auersmont Articles
    • Case Study
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    • FAQs
  • SERVICES
    • Modern Etiquette Masterclass
    • Professional Image Masterclass
    • Young People Mini-Class
    • Online Young People's Classes
    • Short Online Courses
    • Three Day Program Finishing School
    • Elegant Etiquette Masterclass
  • ETIQUETTE GUIDES
  • Contact Us