AUSTRALIA'S PREMIER SCHOOL SPECIALISING IN ​ETIQUETTE & PROTOCOL

• What is the definition of etiquette? ​

Many have defined etiquette as the following....decorum, courtesy, civility, good manners, politeness, rules or  edicate.  But what is it really?  Etiquette goes beyond boarders, cultures and class, it has the ability to show kindness, empathy and care.
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• Are there etiquette classes near me?​ 

Yes, Auersmont operates from Melbourne and Sydney, Australia.
We service online classes to those in Hobart, Adelaide, Perth, Darwin and Brisbane.
​For those who live internationally, online etiquette courses are readily available.

Online Etiquette Programs

• How to book your place?  

Goto the Contact Us  page and fill in your details and the date and time you have in mind. ​

• How can you teach online?

Zoom allows for a shared screen, to display images and text that need to be used in the virtual course.  ​

• What if I live overseas? 

That is no problem, we will select a time and day suiting you.

• I want to speak to you before I book! 

It would be my pleasure to discuss the online program, please hit the link to fill in your inquiry.​

• What do I receive when I finished the online program? 

A downloadable certificate of completion.

Group Programs

• Will I get my money back is the government says we need to go back to lockdown?

Yes or funds can be held onto for the next group etiquette program available after lockdown.

• How do I pay?

Auersmont uses a third party app: Square.  If you want to direct deposit into the Auersmont account please contact me.  Please note, when the correct payments is deposited that will guarantee your/child's/teens place in the group program not an invoice or the email attached to the invoice.

• What do I wear or what does my child/teen wear to the group etiquette program?

Please dress professionally avoiding gym, jeans and

• What food can I eat during the course?

Please check your program or contact me.

• What time can I arrive?

15mins would be ideal to meet and greet your hosts and other like-minded ones in your program.

• Am I receiving one-on-one advice and training?

This is a group program so there will be other students attending the class.  If you are wanting private training please contact me.

• Where do I go once I get to Canterbury International Hotel - Forrest Hill?

Go to to reception and they will direct you upstairs to the conference room where Auersmont will be teaching from.  Staff are warm, welcoming and happy to help you.
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• I am a parent and need to stay in the area, what can I do?

There is two shopping centres that you can goto: Brand Smart, Nunawading or Forrest Hill Chase Shopping Centre, Forrest Hill.  There is a restaurant facility in the hotel, you are welcome, at your expense, eat and relax, while you wait.

• What is parking like at the Canterbury International Hotel - Forrest Hill?

The hotel has parking right outside the entrance.  You are able to drive into the hotels parking from Springvale Road (Nunawading bound) or Canterbury Road (city bound).

Etiquette Programs

• Auersmont's etiquette programs in a group setting?

The etiquette programs are one-on-one training, unless stated otherwise.

• Where do you teach my child (ren) or teenager (s)?

I come to you if you are within the CBD area of Greater Melbourne, a travel fee will be incurred.

• What do I receive when I purchase my course?

You will gain one-to-one training from Elizabeth and a workbook to take home and refer to at anytime and a certificate of attainment will be given.

• I only want to do certain subjects?

You will have to purchase an etiquette program containing the subjects you want to do.

• Can I do half from one program and another half from another program?

No, you will have to purchase the complete program.

• How do I pay?

Either an invoice will be sent or via payment portal: Square

• What do I wear to the etiquette programs?

Please dress professionally and avoid jeans, gym wear or
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• What days are available for bookings? Monday, Tuesday, Wednesday and Saturday's of each week with a 10am start.

Contact Us