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Corporate & Professional Training

Invest In Your Business

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Course Introduction:

Does your staff consistently demonstrate professionalism and effective communication? Could their customer service be enhanced by incorporating business etiquette?  Are you a business owner employing virtual assistants, call centre agents, or customer service attendants?  If so, you know that maintaining a professional presence and delivering great customer service are vital to your business's success.

Our cross-cultural and professional etiquette training program is designed to educate and elevate your staff’s professional image, ensuring they provide exceptional service.  With this training, your team will learn what good customer service looks like, how to maintain professionalism, and how to effectively communicate across cultures, leading to a stronger, more successful business.​​

​​Excellent customer service helps create satisfied and loyal customers, thereby perpetuating a profitable connection.  Auersmont has created a program to sharpen the service given by those in the industry to provide elegant and professional service.

​Empower Your Staff with Cross-Cultural and Professional Etiquette Training

  • Understanding Australian culture and values
  • Effective communication strategies for cross-cultural interactions
  • Western workplace norms
  • Making clients feel important
  • Building rapport and positive relationships
  • Human nature and principle of reciprocity​
  • How to use modern greetings​​​
  • Handling business meetings
  • ​Professional grooming
  • Email's etiquette do and don'ts
  • Customer service 101​​
  • Voice articulation & elocution
  • How to display confidence in business​​
  • Guide to business attire
  • What is business dining expectations?
  • How to use power body language
  • What your social media presence says​​
  • Cultural sensitivity in business​
  • Corporate dining - Western
  • Conversations & talking to clients​
  • Australian etiquette and protocols
HOW CUSTOMER SERVICE CAN IMPROVE?

Benefits of Our Training Program

✓ Creating a positive impression
Enhanced communication between your clients and staff improving professionalism.  Strengthening working relationships and understanding Western norms.
​✓ ​Boosting business reputation
​Cross-cultural training demonstrates your brand's commitment to diversity, inclusion, and global understanding, enhancing its reputation and appeal to a wider audience.
​✓ ​Provides long-term relationships
Auersmont corporate and professional is designed for businesses that care about delivering exceptional service and striving for the competitive edge.
​​✓ Gives competitive advantage
We integrate cutting-edge research and scientific insights into the realm of business skills, unravelling the reasons behind our actions and demonstrating how to leverage them to your benefit.
✓ Improves your brand image
We believe that we should be equipping everyone with knowledge and skills to start your journey to thriving in the modern business world with cross-cultural etiquette.
​✓ ​Generates repeat business
Generate customer loyalty through empowering your staff with comprehensive cross-cultural and professional etiquette training, ensuring they excel in client focus first.
THE SOFT SKILLS SOLUTION

Contact us for more about our corporate & professional coaching.

One-to-one consultation or online.  Inquire directly.
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Modern Etiquette Masterclass
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​ETIQUETTE GUIDES
Guide for Kids & Teens
Guide to Business Etiquette
Guide to Dining Etiquette 
Guide to Social Etiquette




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Submit Your Enquiry
  • HOME
    • Why Auersmont?
    • Free Course
    • Etiquette Q&A
    • All About Etiquette
    • Case Study
    • FAQs
  • ONLINE & INPERSON SERVICES
    • Modern Etiquette Masterclass
    • Professional Image Masterclass
    • Job Interview Masterclass
    • Modern Dining Masterclass
    • Young People's Programs & Classes
    • Group Courses & Programs
    • Cross-Cultural Masterclass
    • International Finishing School
    • Corporate & Professional Training
  • ETIQUETTE GUIDES
  • CONTACT US
  • BLOGS