Course Introduction:
Customer service and communication, why these skills matter, yet often aren’t taught.
Education institutions often emphasise technical know-how, but soft skills, like client rapport, empathy, and attentive communication, are frequently underemphasised, despite being crucial to winning repeat business.
Excellent customer service helps create satisfied and loyal customers, thereby perpetuating a profitable connection. Auersmont has created a program to sharpen the service given by those in the industry to provide elegant and professional service.
Education institutions often emphasise technical know-how, but soft skills, like client rapport, empathy, and attentive communication, are frequently underemphasised, despite being crucial to winning repeat business.
Excellent customer service helps create satisfied and loyal customers, thereby perpetuating a profitable connection. Auersmont has created a program to sharpen the service given by those in the industry to provide elegant and professional service.
Email Etiquette - Electronic CorrespondenceClient Comfort - Customer Service |
Phone Etiquette - Telephone SkillsProfessional Presentation - Looking Good |
Empower Your Staff with Cross-Cultural and Professional Etiquette Training
|
|
|
Benefits of Our Training Program
|
✓ Creating a positive impression
Enhanced communication between your clients and staff improving professionalism. Strengthening working relationships and understanding Western norms.
✓ Boosting business reputation
Cross-cultural training demonstrates your brand's commitment to diversity, inclusion, and global understanding, enhancing its reputation and appeal to a wider audience.
|
✓ Provides long-term relationships
Auersmont corporate and professional is designed for businesses that care about delivering exceptional service and striving for the competitive edge.
✓ Gives competitive advantage
We integrate cutting-edge research and scientific insights into the realm of business skills, unravelling the reasons behind our actions and demonstrating how to leverage them to your benefit.
|
✓ Improves your brand image
We believe that we should be equipping everyone with knowledge and skills to start your journey to thriving in the modern business world with cross-cultural etiquette.
✓ Generates repeat business
Generate customer loyalty through empowering your staff with comprehensive cross-cultural and professional etiquette training, ensuring they excel in client focus first.
|
Contact us for more about our corporate & professional coaching.
One-to-one consultation or online. Inquire directly.
Read About Auersmont
