What Can Business Etiquette Be Defined And Described As?

In the high-stakes world of corporate law, where every move can make or break a career, Harvey Specter from Suits stands out as the ultimate professional.  With his sharp wit, unshakable confidence, and flawless sense of style, Harvey isn’t just a top lawyer—he’s a masterclass of sharp professionalism.
 
Business etiquette is crucial in today’s competitive business environment, where first impressions can make or break a deal.  Harvey’s success is no accident; it’s the result of combining brilliant strategy with impeccable manners…and style.  This is how mastering business etiquette can transform you from a good professional into an extraordinary one.
 
What are Business Etiquette Skills
In the research paper “Using Business Etiquette Nowadays. Qualitative Research on Business Phoning, Emailing and Meetings”, Nicolau et al. explain, “Business etiquette is not only about knowing what to say and how to say or how to address others.  It is also about showing ourselves to look responsible and able to carry out the business or the tasks given. Moreover, business etiquette relates to non-verbal communication (mimics, gestures, attitude, tone of voice etc.).”  Let’s understand what is under the umbrella of business etiquette and how we can use it in a few easy steps.
 
Why is Business Etiquette Important
Nicolau et al. explain that business etiquette “implies providing basic social comfort and creating an environment where others feel comfortable and secure, improving communication.”  So, how can we show professionalism by using business etiquette as communicators and broadcasters?
 

• Professional Communication:  Effective communication is the backbone of any successful business.  This includes not only what you say but also how you say it.  Politeness, clarity, and conciseness are essential in written and verbal communication, including tools such as business meetings, phone calls, emails, letters, and reports.
• Dress Code and Appearance:  How you present yourself physically can greatly influence others’ perceptions of you.  It certainly was the case for Harvey Spector and his team.  Dressing appropriately for the occasion or the industry you are in shows you are serious about your role.

​Professionalism:  Good impressions are a valuable resource in business.  Attitudes such as punctuality, completing work on time, a business-like demeanour, and honesty demonstrate reliability and dedication.
 
Networking: Building a strong professional network is essential for career growth.  This includes attending events, engaging in meaningful conversations, and following up with contacts.  Remembering names, being a good listener, and showing genuine interest in others can help you leave a lasting positive impression.  Networking is a wonderful tool, and it should be used.
 
Corporate Entertaining: Business meals are common due to remote working.  The key is to watch how you conduct yourself at the table, which can reflect on your professionalism.  Good table manners are important, such as waiting for everyone to be served before eating and knowing when and how to discuss business.
 
Conclusion
In an era where technical skills and expertise are often comparable among competitors, business etiquette can be the differentiator that sets you apart.  As Harvey Spector would say, "It's not just about the deal, it's about how you close it."  Business etiquette is that unspoken language that can open doors, build networks, and ultimately drive success.  It's a critical element of professionalism that can transform you from just another player in the game to a strategic mastermind.
 
Whether you are just starting your career or are a seasoned professional, it’s never too late to refine your business etiquette skills. The benefits are tangible and can have a lasting impact on your professional journey.